In the world today there are 2.5 billion internet users, 1.9 billion active social network users, and 6.5 billion mobile phone users. With existing digital channels…
Optimizing A Global Workforce Across Global Delivery Centers Using Neo’s Attractiveness & Fit Model
Outsourcing has become a standard and accepted strategy for business leaders today thanks to the acceptance of the notion of “core competence” as the…
A Practical Roadmap For Successful Outsourcing Transitions
Global transition is a key step for many businesses. They are either managing processes for the first time away from headquarters or expanding into new domains…
The Role Of Health Checks In Global Sourcing Programs
How do you measure the success of your globalization initiatives? Are your global operations highly productive? Is your globalization program being managed efficiently…
Trends & Opportunities In Latin America: A Growing Market For World-Class Global Services
Outsourcing has long been a key lever in helping organizations be more competitive. Traditionally, this has been accomplished by outsourcing support functions…
Third Party Oversight: The Three Components Of An Effective Program
Successful global business leaders recognize the importance of third party oversight and make it a priority to understand the many risks associated with global…
Hot, Hot, Hot: Egypt And Kenya
Neo Group and Global Supply Risk Monitor contribute analysis and insights in latest IAOP Pulse magazine’s Hot Spots feature on Egypt and Kenya…
Maximizing Value In Contract Renegotiations
Over the course of a typical five-year contract, significant shifts and changes occur in the global sourcing environment, such as opening up of new destinations…
Robots & Automation: The Next Wave Of Transformation In Global Sourcing
There has been much discussion and debate about robotics, the emergence of autonomics and their impact on Global Sourcing. Will robots render moot where in the…
Why Chief Digital Officers Should Imagine Talent Without Borders
At the core of today’s digital landscape and continuously expanding are 2.5 billion internet users, 1.9 billion active social network users, and 6.5 billion…
Hot, Hot, Hot: Australia And New Zealand
As published in IAOP’s Pulse Magazine: In Australia, BPO is growing at more than 6 percent a year while the ITO growth rate is 4 percent. New Zealand…
An In-Depth Look At Impact Sourcing
At the IAOP 2014 Outsourcing World Summit, Neo Group CEO, Atul Vashistha, led a gameshow presentation on Impact Sourcing, where four service…
Open Water: Free Trade Zones – Game Changer In The Outsourcing Business?
This article was featured as the cover story in Issue 36 of Outsourcing Magazine. Click here to view the full issue. Introduction The past decade has witnessed an….
What Does The Future Hold?
As published in IAOP’s Pulse magazine. Industry experts share their insights on developing trends for 2014.The coming year looks to bring more evolution to…
What To Retain And What To Source: Core Vs. Context
In today’s globalized world, corporate leaders are faced with challenging decisions when it comes to developing a sound global sourcing strategy that reflects…
Don’t Build Fences, Build Bridges
As we struggle in America to figure out how to stimulate the economy, we are seeing a rising sentiment against outsourcing. So, I wanted to take this opportunity to share…