How to Refresh a GCC Business Case Before the Next Expansion...
Global Capability Centers are entering a new phase of maturity. Organizations that established GCCs several years ago are now evaluating […]
Articles
Location Arbitrage Is Dead. What Neo Group’s 26-Year L...
A GCC that delivered cost savings in 2022 may be struggling to justify its value in 2026. An outsourcing contract
Talent Without Borders: Why Neo Group’s Approach to Gl...
Introduction A CFO is preparing for a board review. The GCC is staffed. Supplier contracts are active. Cost targets are
The Global Sourcing Lifecycle: Neo Group’s End-to-End ...
What happens after the contract is signed? For most enterprises, that is exactly where sourcing success is won or lost.
What Neo Group’s Involvement with the GBS Board Signal...
Organizations pursuing a GBS transformation are facing a rapidly changing landscape. AI is reshaping service delivery, sourcing models are evolving,
What 26 Years of GCC Performance Data Tells Neo Group About ...
A CFO reviews the quarterly GCC update. Hiring looks healthy. Costs look controlled. The dashboard is green. Then one board
The Financial Cost of Delaying Outsourcing Renegotiation: Wh...
What if the next quarter closes, the supplier invoice looks normal, and nobody notices that the contract itself has become
The NEO AWARE OCM Model: Why Neo Group Built a Proprietary C...
Change and transformation has entered a tougher cycle. New initiatives get started. A new GCC is being planned. A supplier
Why Neo Group Has Never Taken a Supplier Fee, Referral, or R...
Most advisory firms in sourcing and outsourcing operate in systems where incentives are shared across clients, suppliers, and research ecosystems,
Why GBS Transformations Stall at Implementation: What Neo Gr...
Most gbs transformation programs do not fail because of poor strategy. Enterprises invest heavily in designing operating models, selecting sourcing