COVID-19 Impact and Response Survey Results

BACKGROUND Clearly, COVID-19 has had a significant impact on the global economy over and above its impact on public health and on daily life. Supply chains have been affected and buyers and service providers around the globe have been compelled to develop short-term workarounds while they also consider how to build greater resiliency into their…

2016 Digital Priorities & Challenges Survey

We’re interested in measuring what you and your peers consider to be the biggest priorities and challenges in ‘digital projects,’ – projects that are built around the latest digital tools, particularly in the areas of customer relationship management, customer experience and/or content management systems, social collaboration or digital product development. Your inputs are extremely valuable.…