When the COVID crisis hit, organizations had no choice but to respond to the challenges they faced by leveraging the resources they and their suppliers had at their disposal. Clearly, some were better prepared and responded with more resilience than others. Now we are many months into the crisis, and it’s time to look at…
It’s the year 2020. Outsourcing has been around for over three decades. It’s come a long way to become an integral part of most global businesses. After three decades of experience, one would expect great improvement and strides towards mastery. Over the years, service buyers worked out the kinks and overcame the challenges that came…
Quarterly Earnings are reported and the results are not what the street expected or for that matter what your shareholders expected. Corporate starts making calls to all the business unit and key functional owners to start thinking about next year’s key initiatives. Without even hearing it from anyone else, you know reducing your run costs…
Outsourcing has become a standard and accepted strategy for business leaders today thanks to the acceptance of the notion of “core competence” as the focal point for structuring a business. Many companies now have a mix of relationships with their own internal teams and supplier partners all over the world and striving for excellence in…