CX Files Podcast featuring Hemant Puthli

Hemant Puthli, Partner and MD, Neo Group talks to Mark Hillary, a technology and customer experience analyst, on the evolution and importance of ESG on this edition of the CX Files podcast (feat. Peter Ryan). Hemant talks about the Neo ESG ADOPTION SURVEY conducted in collaboration with IAOP and GSA- Global Sourcing Association. It is…

ESG Adoption | GSA-UK and Neo Group Webinar

Join the Neo Group webinar on ESG Adoption in select IT and Business Service Providers, hosted under the aegis of GSA- UK. Additionally, witness the launch of GSA’s standard questionnaire for measuring ESG across service providers.Webinar agenda:• Current levels of ESG adoption across main service providers,• How buyers are achieving ESG improvements,• Obstacles and challenges…