As key sourcing markets such as India and China continue to mature and begin to lessen their cost competitiveness, businesses in the West and other parts of the globe are moving towards nearshore locations. For the Latin American region, time zones continue to remain convenient; the cultural fit has only increased; and English language proficiencies have become better. Fueled by an ever maturing industry, the Latin American region is scaling up to shift from providing basic back-office business processes to more complex skill oriented services.

At the same time, there are areas that continue to be a concern. The region is relatively less stable economically and geo-politically, when compared to Asia. Drug induced high crime rates, economic volatility and infrastructural setbacks continue to pose hurdles for significant growth.

In this webinar, we will present our findings from our latest Supply Wisdom^SM Risk Reports. We will highlight on key LatAm hotspots, illustrate about free trade zones, summarize our view on various LatAm countries’ geo-political risks, and provide insights on statistics regarding salaries and talent pool availability. We will touch upon developments on new age technology, disruptions, compliances as well as future trends. Attendees will gain a deeper understanding of the diversity of different sourcing countries in LatAm, and be better equipped to map out possible matches at the country level based on their own objectives/needs.

You will learn:

• The diversity of services available in Latin America
• What internal requirements to consider when evaluating a sourcing location, including business objectives, necessary skills, scalability needs, and so on.
• What external factors to consider to identify the right sourcing location, including infrastructure, business environment, legal requirements, geo-political situation and macro-economic conditions.

Meet the Presenter:

Sandeep Suresh heads the Research and Supplier Relations division of Supply Wisdom. He has a total work experience of over 15 years, and has been working in the market research industry for the last 10 years. He has not only worked with several domestic and international market research companies, but has also worked with leading ITO/BPO/KPO organizations, managing their global research operations. Over the years, he has managed several customized research projects on the outsourcing industry, and has gained considerable research expertise and knowledge in that space.