The transition phase is a pivotal point in the lifecycle of an outsourcing relationship. If the transition fails or falls short of expectations, it can seriously impact the entire value of the buyer’s strategic plan. If the transition is effective, it establishes a strong backbone for continued success of the globalization initiative and overall strategy.
Join us for this webinar, where we will expose the challenges and risks common to the transition phase and offer insights and guidance on how to mitigate and plan against those risks. We will also share a comprehensive roadmap to achieve a smooth, transparent and cost-effective outsourcing transition. We will be joined by Adolfo Masini, formerly with Comverse, who will share his experience leading the transition phase at this company, where they transitioned nearly 600 positions across six functions and more than 20 global locations.
Date: Thursday, August 27, 2015
Time: 11:00am EDT (8:00am PDT/10:00am CDT)
Presenters: Pankaj Sharma, Partner & SVP, Neo Group; Shom Biswas, Advisory Manager, Neo Group; Adolfo Masini, former SVP & Managing Director for Digital Services, Comverse
You will learn:
– What is transition management and why is it important.
– What are the common challenges to a successful outsourcing transition and how to mitigate those risks.
– What are the key components of a successful outsourcing transition and how to plan and execute each stage.
Meet the Presenters:
Pankaj Sharma, Neo Group Partner & SVP, brings over 20 years of experience in management consulting, corporate governance, project management, vendor relationship/performance management and BPO/IT services with large global companies.
Shom Biswas, Neo Group Advisory Manager, has extensive Globalization Consulting experience, having worked with and consulted leading global companies, including Comverse, Time Inc, True Value, Northern Trust and many others, in the areas of Sourcing Strategy, Transition Strategy and Post-Transition Governance.
Adolfo Masini, former Senior Vice President, Managing Director for Digital Services at Comverse, has extensive experience in the areas of general management, business transformation and renewal, product management and development, global sales and business development.