Global transition is a key step for many businesses. They are either managing processes for the first time away from headquarters or expanding into new domains. Unless the transition is done well the chances are that the services delivered from the new location will be poor or substandard.
A disciplined transition management is critical for the success of a globalization initiative. Outsourcing transitions needs planning ahead of time and careful management throughout the process when transition is taking place.
This Neo Insights outlines the common risks and challenges related to transition management and shares a structured roadmap to help avoid these challenges on a strategic, tactical and operational level.