In 1970, Milton Friedman published an op-ed in the New York Times in which he described what he called “The Friedman Doctrine.” The gist of his argument was that corporate executives have a responsibility to company shareholders to “make as much money as possible while conforming to the basic rules of the society.” He felt…
While my team and I are in the process of finalizing the results of an extensive survey on the adoption of ESG (Environmental, Social, & Governance) by Global IT and Business Service Providers, Mark Hillary, a technology and customer experience analyst, invited me to be a guest speaker on his CX Files podcast to talk…
Customers of Automation Wisdom are on the leading edge of automation usage with exclusive insights into the latest trends, supplier offerings and market adoption. Boston, MA – January 29, 2018 – In an age of rapid technological development and implementation, corporations are increasingly at risk of falling behind competitors by missing out on the newest…
Neo Group invited to lead a high energy session with IAOP’s talented members on automation, analytics, digital and governance’s impact from recent elections as well as a talk on maximising value through managed services and driving innovation Boston: February 9, 2016 – Neo Group, a globally recognized and award winning global talent consultant is gearing…
neoIT was founded by Atul Vashistha and Avinash Vashistha in 1999. Atul followed that up by founding Neo Group in 2007. Neo Group was founded on the belief of Talent Without Borders and it being the key to competitive advantage by Founder and Chairman, Mr. Atul Vashistha, who is also a founding board member of…
Maximizing outsourcing relationships is a challenge for buyer and seller alike. Buyers want more value. Service providers must meet their numbers. How can both win? The answer is innovative business process outsourcing. Explore ways to apply this concept to your business at the BPO Innovations Conference taking place in New York City on November 13,…
Latin America, a Nearshore option, has emerged as a favorable destination for Information Technology (IT), Business Process Outsourcing (BPO) and captive operations. Geographical proximity, similar time zone and cultural affinity have defined the value proposition for Nearshore. However, the region is ready to take the next step. Governments are working hard to leverage their Nearshore…
In today’s globalized world, corporate leaders are faced with challenging decisions when it comes to developing a sound global sourcing strategy that reflects the company’s long-term goals. Whether or not to source is no longer the big question. That’s because they already source so much. Rather, the key questions that confront them are: “What else…
When you think of offshore IT outsourcing, you think of India. But “having all of your IT work done in one location is akin to having your entire retirement portfolio in a single stock – it’s an unnecessary risk,” says Esteban Herrera, partner with outsourcing consultancy Information Services Group. Smart IT leaders seek to complement…
Companies used to have only a few locations from which to choose for the delivery of their outsourced services. In the 1990s the answer to where to send such work was almost always India. Now, however, it’s an entirely different story – as was evident by a spirited panel discussion at last week’s Nearshore Nexus…