Don’t Close The Borders

As Americans struggle to figure out how to stimulate the economy, we are seeing a rising sentiment against outsourcing. So, I wanted to take this opportunity to share my thoughts, though many of these points have been made by others in the last 10 to 15 years. Globalization of services is making significant positive contributions…

9 Global Services Trends For 2012

Out with the old and in with the new — well, almost! We do see ‘retro’ back in fashion in some areas of the outsourcing market when looking ahead to 2012. What follows are nine key trends that CIOs can expect in the coming year in terms of outsourcing and global services. 1. Demand outlook…