Leonard comes with a 15 year track record of success in delivering and managing IT services for energy, banking, stock exchange, pharmacovigilance, and manufacturing clients. He brings over 12 years of IT service provider account management experience to Neo Group and is well versed in all facets of account, general management, operation management, client-facing service delivery, and client relationship management. He has diligent focus on customer satisfaction. At Neo, Leonard provides direction and oversight for the Governance Services accounts, delivery & operation teams to ensure client satisfaction, service delivery performance, and overall account financial performance. He also supports Governance Services implementations and growth initiatives with prospective new clients.
Leonard is a leader who strives to be a trusted business advisor to the clients with his “can do” attitude and strong desire to improve and make things happen.
Leonard holds a Master of Commerce in Financial Management & Industrial Relations from Bangalore University and Advanced Diploma in computer applications from NICT.