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5 Advanced Tips to Unlock Value During a Recession

With experts warning of an impending global recession, understandably many companies are tightening budgets and pursuing layoffs or instituting…

Sourcing.Guru – Meet John Wei

Sourcing.Guru brings in yet another brand new interview episode of a seasoned executive John Wei, CTO and SVP from Comerica Bank. John is a proven technology…

How to Conduct an ESG Survey

ESG (environmental, social, and governance) isn’t a new concept in the business world, but it’s quickly gaining in importance. In the last couple of years…

What is sustainability and ESG? And why does it matter. 

In 1970, Milton Friedman published an op-ed in the New York Times in which he described what he called “The Friedman Doctrine.” The gist of his argument was…

Neo Group Survey: ESG Adoption in select IT and Business Service Providers

Neo Group recently published a detailed study of ESG adoption (Environmental, Social, and Governance) across a select group of BPO and IT providers…

ESG Adoption Survey across select IT & Business Service Providers

Sarasota, USA, June 29, 2022 Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT…

ESG Adoption | GSA-UK and Neo Group Webinar

Recording of the Neo Group webinar on ESG Adoption in select IT and Business Service Providers, hosted under the aegis of GSA- UK. Additionally, witness…

Neo Group at GSA Festival of Sourcing 2022

Hemant Puthli, Managing Director and Partner at Neo Group The ESG Adoption Survey was aimed at studying the nature and extent of ESG adoption and…

Neo Group Survey: ESG Adoption in select IT and Business Service Providers

Neo Group recently published a detailed study of ESG adoption (Environmental, Social, and Governance) across a select group of BPO and IT providers…

CX Files Podcast featuring Hemant Puthli

Hemant Puthli, Partner and MD, Neo Group talks to Mark Hillary, a technology and customer experience analyst, on the evolution and importance of ESG…

ESG Adoption | GSA-UK and Neo Group Webinar Promo

Join the Neo Group webinar on ESG Adoption in select IT and Business Service Providers, hosted under the aegis of GSA- UK. Additionally, witness the launch…

Neo Group ESG Adoption survey participant: Hexaware Technologies

Hear from Uma Thomas, EVP at Hexaware Technologies on their participation in the Neo Group ESG Adoption survey…

The Role of ESG in the New Normal

While my team and I are in the process of finalizing the results of an extensive survey on the adoption of ESG (Environmental, Social, & Governance) by…

Neo Group ESG Adoption survey participant: Cognizant

Hear from M. Aya Kiy, Head of ESG Reporting at Cognizant on their participation in the Neo Group ESG Adoption survey supported by GSA-UK and IAOP…

ESG: Post-Covid Business Differentiator – Are You Ready?

In 1970, Nobel Prize laureate Milton Friedman, an American economist and statistician, introduced the “Friedman doctrine”- the theory that the only responsibility of…

ESG Adoption Survey across select IT & Business Service Providers

Sarasota, USA, June 29, 2022 Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT…

The Role of ESG in the New Normal

While my team and I are in the process of finalizing the results of an extensive survey on the adoption of ESG (Environmental, Social, & Governance) by…

ESG: Post-Covid Business Differentiator – Are You Ready?

In 1970, Nobel Prize laureate Milton Friedman, an American economist and statistician, introduced the “Friedman doctrine”- the theory that the only responsibility of…

Key Trends in GBS Evolution

The pandemic has impacted all businesses, small and large. In many cases the difference between a successful business resiliency story and an unsuccessful…

Neo Group recognized among World’s Best Sourcing Advisors 2022 by IAOP

Sarasota, USA, April 06, 2022 Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. The…

Gopalan Natarajan, Global Head: GBS, PMI

In this three-part series, Atul Vashistha, Chairman, Neo Group speaks to Gopalan Natarajan (GN), who is the Global Head of GBS at Philip Morris…

Kathleen Terjesen, Head, Global Business Services, Bose

In this three-part series, Atul Vashistha, Chairman, Neo Group speaks to Kathleen Terjesen, who is the head of GBS for Bose. Kathleen shares what GBS…

Debi Hamill, CEO, IAOP

In this three part series, Atul Vashistha, Chairman, Neo Group speaks to Debi Hamill, CEO, IAOP. They discuss what IAOP does and how it is aiding its….

Shuchita Singh, Senior Director, Enterprise Strategies, AbbVie

In this three part series, Atul Vashistha, Chairman, Neo Group speaks to Shuchita Singh, Senior Director, Enterprise Strategies at AbbVie.

Steve Rudderham, Head of Global Business Services, AkzoNobel

In this three part series, Atul Vashistha, Chairman, Neo Group speaks to Steve Rudderham, Head of Global Business Services at AkzoNobel…

Dawn Tiura, CEO, Sourcing Industry Group

In this three part series, Atul Vashistha, Chairman, Neo Group speaks to Dawn Tiura, CEO, Sourcing Industry Group. Dawn tells us about SIG- the world’s…

IAOP GOV20: Rethinking Governance

Join Neo Group at IAOP’s GOV20 Virtual Conference from October 7-9, 2020. We are a proud sponsor. Different world, different playbook! It’s a big year for…

Future of Sourcing: 5 Activities to Accelerate Post-Covid Sourcing Strategies

When the COVID crisis hit, organizations had no choice but to respond to the challenges they faced by leveraging the resources they and their suppliers had at…

Beyond COVID-19: Risk Operations Center

COVID-19 will go down in history as an epochal event: a pivotal point after which business will probably never operate or function quite the same again. For risk…

COVID-19 Impact and Response Survey Results

BACKGROUND Clearly, COVID-19 has had a significant impact on the global economy over and above its impact on public health and on daily life. Supply chains…

COVID-19 Survey Reveals Service Buyers Anticipate Many Changes to Their Future IT & Business Services Sourcing Strategy

Opportunity to learn how resilient Sourcing Leaders will plan for recovery in a crisis that is unprecedented and far from over NEW YORK, NY, June…

Impact, Response & Recovery from Covid-19: Perspectives from Global Sourcing Buyers & Service Providers

How do resilient Sourcing Leaders plan for recovery in a crisis that is unprecedented and far from over? They learn from their peers. At this point, in one way…

Recap & Poll Results: Panel on Geopolitical Pandemic – April 29, 2020

MODERATOR Atul Vashistha, Chairman, Neo Group PANELISTS • Michael Aisenberg, Principal Cyber Policy Counsel, The MITRE Corp • Valerie Plame…

Survey: Global Sourcing Impact and Response to COVID-19

As the humanitarian, social, and business impact of COVID-19 continues to evolve and expand, IAOP is partnering with Neo Group to reach out to the Global…

The Distributed Agile Paradox: How To Overcome The Challenges

By their very nature, the terms Distributed and Agile are seemingly incongruent as geographical and time-zone separation inhibit an…

Responding to Coronavirus Disease 2019 (COVID-19): Business Continuity and Resilience

With the current reaction to the Coronavirus epidemic in the US, you might be surprised to know that the CDC’s current goal of mitigation involves slowing down…

IAOP OWS2.0: A New Revolution

Join Neo Group at IAOP’s OWS2.0 Conference from February 17-19, 2020 in Orlando. “Technology has taken over the way business is done. Robotics are more…

Six Areas to Examine When Conducting A Sourcing Strategy Health Check

It’s the year 2020. Outsourcing has been around for over three decades. It’s come a long way to become an integral part of most global businesses. After…

Neo Group 2020 Case Study Report

Our client – a diversified enterprise with interests in healthcare technology and insurance services – faced a challenge and an opportunity. They needed to…

Key ‘Ingredients’ For A Great Sourcing Evaluation: A Holiday Recipe for Success

It’s probably the year-end cliché, but it is once again that time of the year! On everyone’s minds are thoughts of holiday preparation and hopefully some well-deserved…

What Good Third-Party Governance Looks Like: Infographic

We can all agree that ‘good’ governance is important. In the highly competitive, rapidly changing, increasingly complex and risky business environment…

Agile Insourcing: Infographic

Megatrends such as Digital and Intelligent Automation are compelling CIOs, CTOs and Application leaders to rethink ownership and control of their (previously…

What Good Third-Party Governance Looks Like: A Neo Point of View

We can all agree that ‘good’ governance is important. In the highly competitive, rapidly changing, increasingly complex and risky business environment…

Agile Insourcing: A Neo Point of View

Megatrends such as Digital and Intelligent Automation are compelling CIOs, CTOs and Application leaders to rethink ownership and control of their (previously…

IAOP GOV19: Governance In The Digital Era

Join Neo Group at IAOP’s GOV19 Conference on November 13, 2019 in Chicago. “Governance in the digital era must be designed to ensure effective and efficient…

Evolution Of Automation – From What It Was To What It Is

Automation is a very common term known across sectors today, yet it still remains among the big unknowns. Most people relate it to machines and its ability to…

Introducing Our New Senior Director, Advisory Services: Praveen Gupta

We are delighted to welcome Praveen Gupta back to the Neo Group team, as we continue powering our growth in Advisory Services Praveen brings extensive experience…

NeoGroup Recognized Among IAOP’s The Best Of World’s Best Sourcing Advisors For 2019

The International Association of Outsourcing Professionals (IAOP) rates sourcing advisors annually, highlighting the ‘best of the best’. NeoGroup is proud…

NeoGroup & Supply Wisdom At OWS19

Global sourcing is an important part of the transformation puzzle. Enterprises need strategic partners, co-creators, and collaborators more than ever, as they…

Sourcing For The Digital Era: Meet The NeoGroup At The AI Conference, NYC

Robotic Process Automation (RPA) is an essential part of the executive toolkit. RPA delivers value through automation of routine tasks as well as by solving complex…

Technology, Transparency And Trust Summit

Global sourcing provides unprecedented opportunities for companies to accelerate solutions, cut costs and compete effectively on a global scale. But…

The 2nd Annual Digital Convergence Conference: Thrive In The Digital Age

Technologies such as Artificial Intelligence and the Internet of Things (IoT) are enabling enterprises on their journey to become digital enterprises. And, suppliers around…

Neo Group Launches The First Ever Real-time, Curated Alert Offering For Advancements In Automation Called Automation Wisdom

Customers of Automation Wisdom are on the leading edge of automation usage with exclusive insights into the latest trends…

State Of Digital Talent And LatAm

A study undertaken by the Online Marketing Institute found that most businesses consider digital marketing an important part of their business, yet only 8% feel…

Neo Group At Global Summits 2017, a SIG Event

Boston: March 14, 2016 – Neo Group will be playing a very important role in SIG Global Summit 2017 organised by Sourcing Industry Group (SIG) at Amelia Island Omni…

SIG Global Summit 2017

The Sourcing Industry Group (SIG) Global Executive Summit 2017 will take place in Amelia Island Omni Plantation Resort, Florida, from March 13th – 16th, 2017…

Neo Group Named Enlighta Implementation Partner Recognizing Neo Group’s Enlighta Expertise And Governance Thought Leadership

Boston: March 14 – Neo Group and Enlighta are pleased to announce a partnership to advance third party management and governance practices. Since 1999…

Outsource2LAC 2017

Neo Group is pleased to announce its participation at Outsource2Lac 2017, the 6th Latin American and Caribbean Outsourcing and Offshoring Summit to be held…

Neo Group Shines Sourcing Light At The IAOP OWS17 Summit

Neo Group invited to lead a high energy session with IAOP’s talented members on automation, analytics, digital and governance’s impact from recent elections as…

IAOP Outsourcing World Summit 2017

The 2017 IAOP Outsourcing World Summit (OWS), the world’s most important gathering of outsourcing professionals, will take place in San Antonio, Texas from…

Neo Group Webinar On Sourcing In LatAm

Key Considerations on the Nearshore Hubs: Opportunities & Risks New York, NY, December 01, 2016 –(PR.com)– Neo Group will be leading a webinar on…

Sourcing In LatAm: Key Considerations On The Nearshore Hubs: Opportunities & Risks

As key sourcing markets such as India and China continue to mature and begin to lessen their cost competitiveness, businesses in the West and other…

Future Ready – How To Bring Process Automation To Your Enterprise

Outsourcing in the form of labor arbitrage using low cost centers has delivered well over the years and enterprises are now looking for various solutions that…

IAOP New England Chapter: Smart Computers And The Future Of Outsourcing

Neo group is proud to associate with IAOP on its next meeting for the IAOP New England Chapter on Thursday, September 22nd from 4pm to 6pm EDT at the Foley…

Getting Role Taxonomy Right Enables Effective Rate-Card Negotiation

Rate- card negotiation is usually the priority of buyers, when contract re-negotiations are due. Such discussions, usually lead to some form of strain…

SIG Global Executive Summit 2016

The Sourcing Industry Group (SIG) Global Executive Summit 2016 will take place in Carlsbad, California, from October 18 to 20, 2016. This is a three-day event that…

GBS Evolution & Accelerating Benefits

As enterprises grow in complexity and geographic diversity, it becomes imperative to adopt evolved sourcing strategies which are better aligned to the overall…

Neo Group Now Offers Advisory For Global Business Services

Neo Group, a leading sourcing advisory firm now offers advisory on Global Business Services, evolution and insights for an effective GBS strategy. New York…

Automation Vs. Sourcing: A Strategic Framework

Few topics garner more attention on the hype cycle these days than automation and the related topics of cognitive computing, software robots and digital…

Neo Group Recognized As a 2016 World’s Best Outsourcing Advisors

Neo Group has once again gained a prominent slot on IAOP®’s most coveted World’s Best Outsourcing Advisors list for 2016. This recognition is an…

Unlocking Funds For Innovation By Lowering Run Costs

Quarterly Earnings are reported and the results are not what the street expected or for that matter what your shareholders expected. Corporate starts making calls…

Outsourcing, Automation & Innovation Seminar Series (OAISS)

Neo Group has been invited to speak at the Outsourcing, Automation & Innovation Seminar Series (OAISS) taking place at Loeb & Loeb LLP in Chicago, IL on June…

Neo Group Celebrates Its 9th Year In Business

NEO IT was founded by Atul Vashistha and Avinash Vashistha in 1999. Atul followed that up by founding Neo Group in 2007. Neo Group was founded…

Announcing The Next Neo Insights CXO Roundtable On Costs & Innovation

Neo Group in association with Kirkland & Ellis LLP and True Value will co-host an exclusive Neo Insights CxO Roundtable called, ‘Unlocking Funds for Innovation…

Global Business Services (GBS) – The Future Of Sourcing

Global Business Services (GBS) is gaining a lot of traction among the Global 2000 enterprises as the next transformative upgrade to their global sourcing models…

Survey: Unlocking Funds For Innovation By Lowering Run Costs

Neo Group is conducting a survey to increase our understanding of how companies execute run cost reduction plans and fund innovation. We’re interested in learning…

Unlocking Funds For Innovation By Lowering Run Costs, Part Of The Neo Insights CxO Roundtable 2016 Series

We’re excited to announce our next Neo Insights CxO Roundtable on Unlocking Funds for Innovation by Lowering Run Costs in association with Kirkland…

Neo Group Launches GBS Board With The Support Of SIG

Neo Group and Sourcing Industry Group (SIG) today announce the successful launch of the GBS Board, an exclusive peer group of senior leaders for…

2016 Wall Street Tech Conference By Outsourcing Institute

Neo Group is proud to be a partner of the 4th annual Wall Street Tech Conference, hosted by the Outsourcing Institute, being held on May 24, 2016 in…

Outsourcing, Automation & Innovation Seminar Series (OAISS)

Neo Group has been invited to speak at the Outsourcing, Automation & Innovation Seminar Series (OAISS) taking place at Loeb & Loeb LLP in New York City on…

SIG Global Executive Summit 2016

The SIG Global Executive Summit 2016 will take place in Orlando, FL from April 19 to 21, 2016. This is a three-day event that gathers sourcing professionals and…

Insights On How To Get Digital Done

In the world today there are 2.5 billion internet users, 1.9 billion active social network users, and 6.5 billion mobile phone users. With existing digital channels…

The World Forum For FDI 2016

Neo Group will participate in The World Forum for Foreign Direct Investment (FDI) 2016, in San Diego, CA from April 3 to 6, 2016. This annual event held for…

Neo Group Recognized As 2016 World’s Best Outsourcing Advisors By IAOP®

Neo Group has once again been selected for 2016 World’s Best Outsourcing Advisors list, that is the hallmark of the outsourcing industry. This list is…

2016 Digital Priorities & Challenges Survey

We’re interested in measuring what you and your peers consider to be the biggest priorities and challenges in ‘digital projects,’ – projects that are built around the…

Getting Digital Done, Part Of The Neo Insights CxO Roundtable 2016 Series

Digital transformation is the number one priority for CIOs in 2016. But with key digital skills in high demand and hot new technologies coming to the market all the time…

2016 IAOP Outsourcing World Summit

The 2016 IAOP Outsourcing World Summit, the world’s most important gathering of outsourcing professionals, will take place in Buena Vista, FL from …

Optimizing A Global Workforce Across Global Delivery Centers Using Neo’s Attractiveness & Fit Model

Outsourcing has become a standard and accepted strategy for business leaders today thanks to the acceptance of the notion of “core competence” as the…

Outsource2LAC 2015

Neo Group has been invited to speak at Outsource2LAC, the most prominent Outsourcing and Offshoring forum in Latin America and the Caribbean (LAC)…

Attractiveness & Fit: A Practical Model To Optimize Your Sourcing Portfolio

If your 2016 business plans include any of the following, you will likely be faced with a need to review your portfolio of globalized business services: New…

BPO Innovations Conference

Neo Group has been invited to speak at the BPO Innovations Conference taking place at Bohemian National Hall in NYC, NY on October 22, 2015. The BPO Innovations…

IAOP European Outsourcing Summit 2015

Neo Group has been invited to Keynote at the European Outsourcing Summit (EOS) taking place on 18-20 October 2015 at the Frankfurt Marriott Hotel in…

A Practical Roadmap For Successful Outsourcing Transitions

Global transition is a key step for many businesses. They are either managing processes for the first time away from headquarters or expanding into new domains…

How To Avoid Common Outsourcing Transition Challenges

The transition phase is a pivotal point in the lifecycle of an outsourcing relationship. If the transition fails or falls short of expectations, it can seriously impact the…

The Role Of Health Checks In Global Sourcing Programs

How do you measure the success of your globalization initiatives? Are your global operations highly productive? Is your globalization program being managed efficiently…

Supply Wisdom Webinar On Selecting a Sourcing Location In Latin America

Given the diverse talent, competitive costs and cultural fit available in Latin America, the region is becoming increasingly attractive to U.S. businesses looking…

Trends & Opportunities In Latin America: A Growing Market For World-Class Global Services

Outsourcing has long been a key lever in helping organizations be more competitive. Traditionally, this has been accomplished by outsourcing support functions…

Outsourcing Health Check And Readiness Assessment: A Proactive Approach To Achieve Full Potential And Uncover New Value

Relationships are hard work. Most of us understand this in our personal life, but often discount this valuable adage in our professional life. In our experience, clients…

Assessing Your Supply Risk Maturity To Enhance Overall Performance

As organizations strive to gain competitive advantage and outperform competitors, many are increasingly leveraging global services and sourcing…

Outsourcing Institute’s Wall Street Tech Conference

The Wall Street Tech Conference, hosted by Outsourcing Institute, is an exclusive, intimate and innovative technology forum, created to help CIOs, CTOs, tech…

Immercio Conference 2015 – The Leading LatAm Focused Event

Immercio is an annual event organized by the Nearshore Executive Alliance (NEA), an organization dedicated to promoting LatAm as an attractive sourcing…

Optimizing Your Outsourcing Portfolio – Deciding What To Source: Core Vs. Context

Whether or not to outsource is no longer the big question facing global corporations. That’s because they already source so much. Rather, the key questions that…

Leading Outsourcing Advisory Firm, Neo Group, Launches GIC Benchmark Survey

New GIC Wisdom Program by Neo Group Promises Insights & Best Practices into Global In-house Center Landscape PLEASANTON, CA – Global In-house…

Shared Assessments Summit 2015 – Third Party Risk Assurance: Everything Old Is New Again

The annual Shared Assessments Summit will be held on April 29 – 30 at the Four Seasons Hotel Baltimore. Now in its eighth year, this day-and-a-half conference…

Neo Group CEO Invited To Speak At CIO & IT Leadership Conference

SAN JUAN, PUERTO RICO – Atul Vashistha, CEO of Neo Group, will share his thoughts and experiences with leading CIOs and other technology, government…

What To Watch: Global Risk Update, Q1 2015

When you hear about an upcoming monsoon, government election or change in a business regulation, do you just note it as a piece of news or do you think…

2nd CIO & IT Leadership Conference 2015

The CIO & IT Leadership Conference, an event that brings together Puerto Rico’s private and public sector leaders to explore the role of IT as a principal engine of…

Sourcing Interest Group (SIG) Global Summit

The Sourcing Interest Group (SIG) Global Summit, a three-day event that deep dives into outsourcing industry best practices, cost-cutting strategies, innovative…

How To Source Digital Initiatives To Drive Revenue Generation

Global companies are adapting their business strategies to reach the empowered consumer, fueling an increase in digital spend to support key digital initiatives…

Neo Group Gearing Up For Big Presence At 2015 Outsourcing World Summit

Neo Group leaders look forward to participating in this year’s Outsourcing World Summit and contributing unique insights on key industry topics…

Global Sourcing 2015: Latin American Pulse Check

In this webinar hosted by the Nearshore Executive Alliance, Neo Group will be moderating a discussion with Humana and Neoris about the key…

2015 IAOP Outsourcing World Summit

The 2015 IAOP Outsourcing World Summit, the world’s most important gathering of outsourcing professionals, will take place in Phoenix, AZ from…

The Three Components Of An Effective Third Party Oversight Program

The rise in the use of global sourcing and global business services has been dramatic, exponentially increasing the potential benefits both for the businesses using…

Third Party Oversight: The Three Components Of An Effective Program

Successful global business leaders recognize the importance of third party oversight and make it a priority to understand the many risks associated with global…

Neo Group Announces Three Executives To Fuel The Company’s Continued Growth

December 29, 2014, Pleasanton, CA: Neo Group, a leading globalization data, analytics, monitoring and advisory firm, announced today that it hired three senior…

Enhance Your Supply Risk Management Program To Kick Off 2015

Instead of focusing on minimizing risk, ask how you can manage it. What can you do to avoid risks while spotting opportunities in order to help your organization succeed…

Managing Third Party Risks

Managing Third Party Risks, hosted by NYSE (New York Stock Exchange), will take place at the Hay-Adams Hotel in Washington D.C. on December 10, 2014…

Outsource2LAC: Latin America And The Caribbean Outsourcing Summit

OUTSOURCE2LAC is the most popular and influential forum on Outsourcing and Offshoring in Latin America and the Caribbean. The Latin America and the…

BPO Innovations Conference 2014

The BPO Innovations Conference, hosted by Outsourcing Institute, will provide a roadmap to changing market dynamics and how to obtain true innovation value…

A Three-Stage Approach To Effective Contract Renegotiations

All things come to an end, good and bad. Whether your current service providers are exceeding your expectations or barely meeting contract terms…

IAOP Governance Chapter Meeting: Health Check & Governance

The IAOP Governance Chapter, co-chaired by Neo Group, Applied Materials, Boston Scientific, and Hess Corporation will hold a webinar on October 8, 2014 at…

Atul Vashistha To Deliver Special Address At 2014 Asia Pacific Outsourcing Summit

Atul Vashistha, leading globalization expert and advisor, Chairman of Neo Group and Founding Board Member of IAOP, will deliver a Special Address at the…

2014 Asia Pacific Outsourcing Summit

The 2014 Asia Pacific Outsourcing Summit will take place at the Mandarin Orchard in Singapore on September 23 and 24, 2014. The theme for this…

Neo Group CEO, Atul Vashistha, Quoted In CNBC Outsourced R&D Article

Thursday, 7 Aug 2014 | 8:00 AM ET – Outsourced R&D: The threat to American innovation Susan Caminiti | @SusanCaminiti As published by CNBC: “…as U.S…

IAOP Governance Chapter Meeting: Governance For Global Business Services And Hybrid Delivery

The August IAOP Chapter Meeting, held on August 14, 2014, featured a valuable discussion about a detailed and informative case study on Governance Models…

Hot, Hot, Hot: Egypt And Kenya

Neo Group and Global Supply Risk Monitor contribute analysis and insights in latest IAOP Pulse magazine’s Hot Spots feature on Egypt and Kenya…

Maximizing Value In Contract Renegotiations

Over the course of a typical five-year contract, significant shifts and changes occur in the global sourcing environment, such as opening up of new destinations…

Robots & Automation: The Next Wave Of Transformation In Global Sourcing

There has been much discussion and debate about robotics, the emergence of autonomics and their impact on Global Sourcing. Will robots render moot where in the…

IAOP Chapter Meeting: OCC Compliance

The IAOP Governance chapter, co-chaired by Neo Group, Applied Materials,Blue Shield of California, and Boston Scientific in conjunction with the Financial…

Why Chief Digital Officers Should Imagine Talent Without Borders

At the core of today’s digital landscape and continuously expanding are 2.5 billion internet users, 1.9 billion active social network users, and 6.5 billion…

Hot, Hot, Hot: Australia And New Zealand

As published in IAOP’s Pulse Magazine: In Australia, BPO is growing at more than 6 percent a year while the ITO growth rate is 4 percent. New Zealand…

An In-Depth Look At Impact Sourcing

At the IAOP 2014 Outsourcing World Summit, Neo Group CEO, Atul Vashistha, led a gameshow presentation on Impact Sourcing, where four service…

7th Annual Shared Assessments Summit

The 7th Annual Shared Assessments Summit took place at the Royal Sonesta Hotel in Boston, MA on May 20 and 21, 2014. Over the course of two days, senior risk…

2014 Chief Digital Officer Summit

The 2014 Chief Digital Officer Summit will take place at the Time Warner Conference Center in New York City on April 22 & 23, 2014. The CDO Summit is the…

Latin America Nearshore: What’s Ahead For 2014?

Latin America’s outsourcing market continues to mature, which is good news for both buyers and providers, say the experts. For this article, we highlight predictions…

10 IT Outsourcing Trends To Watch In 2014

IT outsourcing experts tell CIO.com what to expect in the year ahead. And if they’re right, this could be the year customers — and a few robots — take greater control of…

Open Water: Free Trade Zones – Game Changer In The Outsourcing Business?

This article was featured as the cover story in Issue 36 of Outsourcing Magazine. Click here to view the full issue. Introduction The past decade has witnessed an….

2013 IT Outsourcing Year In Review: Grading Our Predictions

Last year, we predicted that 2013 would be the year that outsourcing governance finally grew up. We said outsourcing customers would take the reins with…

What Does The Future Hold?

As published in IAOP’s Pulse magazine. Industry experts share their insights on developing trends for 2014.The coming year looks to bring more evolution to…

The 2014 Outsourcing World Summit

The 2014 IAOP Outsourcing World Summit will take place in Lake Buena Vista, FL from February 17th to 19th, 2014. Will you be attending? Stop by the Neo Group…

Immercio Conference 2014

The Immercio Conference 2014 will take place in Guadalajara, Mexico from January 23 to 24, 2014. Join us at Immercio, the outsourcing industry’s first…

2013 Latin America Outsourcing Summit

The third annual Latin America Outsourcing Summit will take place in San José, Costa Rica from December 3 to 5, 2013. Founder & CEO of Neo Group, Atul Vashistha,…

BPO Innovations Conference

Maximizing outsourcing relationships is a challenge for buyer and seller alike. Buyers want more value. Service providers must meet their numbers. How can…

Central American Nearshore Summit 2013

Central American Nearshore Summit 2013 (CANS 2013) will take place in Managua, Nicaragua on November 7 and 8, 2013. This unprecedented event will allow…

2013 World Leadership Summit

The 2013 World Leadership Summit will take place in Fort Worth, TX from October 15 to 17, 2013. Neo Group will be leading a presentation titled, Leveraging Market…

Silicon Valley Digital Ball

Neo Group is a proud sponsor of the 2013 Silicon Valley Digital Ball. This event, hosted by AidMatrix and TechBridge, allows guests to participate in the…

Supply Risk Monitoring In Financial Services: Effectively Meeting Regulatory Demands

Latin America, a Nearshore option, has emerged as a favorable destination for Information Technology (IT), Business Process Outsourcing (BPO)…

What Does An Effective Supplier Governance Program Look Like?

In case you missed it, you can now listen in to the recent Governance chapter webinar. View the playback here Our esteemed speaker Linda Tuck Chapman…

IAOP Announces Enhanced Governance Education Programs

Sep. 18, 2013 – POUGHKEEPSIE, N.Y. — The International Association of Outsourcing Professionals® (IAOP®) today announced several upcoming programs aimed at…

Neo Group Embraces Silicon Valley Digital Ball

September 2013 Neo Group Embraces Silicon Valley Digital Ball Neo Group, the leading advisory and supply risk-monitoring firm, is proud to support the…

How IT Outsourcing Customers Can Benefit From a Weak Rupee

Too many buyers ignore the importance of currency fluctuations in their offshore outsourcing arrangements, both the risk and reward that changing…

What To Retain And What To Source: Core Vs. Context

In today’s globalized world, corporate leaders are faced with challenging decisions when it comes to developing a sound global sourcing strategy that reflects…

Inside Outsourcing With Alan Hanson

INTERVIEWED BY LARRY JANIS LJ: Would you please share with us your current role & responsibilities. AH: As Senior Vice President, I lead our solutions, sales and…

SXSW V2V Las Vegas

Atul Vashistha, Chairman, Neo Group, will be presenting with Lauren Fritsch, Founder, The Coaching Collective, and Rachel Payne, CEO, FEM Inc. at the SXSW V2V on the…

Don’t Build Fences, Build Bridges

As we struggle in America to figure out how to stimulate the economy, we are seeing a rising sentiment against outsourcing. So, I wanted to take this opportunity to share…

Long Journey ‘Home’

As recently as 2006, Pluto was a planet, Apple hadn’t broached the iPhone and India may have been the choice for low cost off-shoring – without serious…

How Latin America Is Changing To Become a More Attractive Outsourcing Destination

Latin America, a Nearshore option, has emerged as a favorable destination for Information Technology (IT), Business Process Outsourcing (BPO)…

Beyond Bangalore

When you think of offshore IT outsourcing, you think of India. But “having all of your IT work done in one location is akin to having your entire retirement…

‘Contextual Understanding’ Of Client Need Seen As Biggest Influencer On Geography

Companies used to have only a few locations from which to choose for the delivery of their outsourced services. In the 1990s the answer to where to send such work…

Examining The Intersection Of Location And Supplier Risk

As supply chains continue to push expansion to new regions with major location risks, including emerging providers, some organizations are successfully adopting…

Webinar Notes: From Good To Great… Global Sourcing Governance

This week’s featured webinar was hosted by Sourcing Interests Group and presented by Neo Group, a services firm focused on gaining efficiencies through…

A Tale Of Two Cities

Take Bangalore and Mexico City as examples. Bangalore may well be the most recognized offshore global talent hub, particularly for information technology work…

Global Governance: An Integrated Approach To Leveraging Market Data To Better Manage Global Risks

SIG’s Global Summits are packed with the latest best practices, cost-cutting strategies, innovative processes and risk-mitigation approaches. You’ll hear from industry thought…

Nearshore Americas Power 50 2013

POWER 50 2013: The Real Operators The Official List of Most Influential Executives in Nearshore Outsourcing It is often said that outsourcing is a people business…

Explore The Tale Of Tier 2 Cities For IT Outsourcing Options

CIO — IT outsourcing providers are increasingly setting up operations in so-called tier-2 cities to decrease their cost of delivery and access new labor pools. “As…

Seeking Employment In Outsourcing? Here’s 5 Things To Consider

As the economy continues to slowly improve, many are looking at opportunities outside their domestic markets and often with companies that are global…

Integrated Global Governance

Many organizations are recognizing that effective global Governance and Vendor Management requires more – often much more – than post period tracking of whether…

General Motors To Hire 3,000 HP Workers

General Motors said Thursday it will take 3,000 workers from operations it outsourced to Hewlett-Packard and put them on GM’s payroll. It’s part of GM’s previously…

Middle East Violence Deters Outsourcers

Companies are less likely to outsource IT jobs to Middle Eastern countries embroiled in sectarian or political violence, a point underscored by President Obama…

Latin America: Trends, Traps And Emerging Opportunities

For many out there, outsourcing seems to be defined largely by the above – people working for low compensation in locations such as India helping the…

Where Is Back – Contemplating Bringing Work Onshore

Why Customers Are Considering It Many global and organizational factors have changed since the time that companies made their initial decisions to leverage…

Globalization Psychology 1: Outsourcing & The Lottery

Many of us are sometimes reluctant to make what look like simple switching choices. Returning from a brief stop at London’s Olympic Games this week (no I didn’t…

India’s Massive Blackout Tests Outsourcing Providers

CIO — In what experts are calling one of the worst blackouts in history, more than half a billion people were without power when the grids in north and west India…

Some IT Jobs Are Coming (Back) To America

Companies are pulling back on foreign outsourcing as they find cheaper ways to do the work themselves. Firms who had worked with outsourcers for years are finding…

Don’t Close The Borders

As Americans struggle to figure out how to stimulate the economy, we are seeing a rising sentiment against outsourcing. So, I wanted to take this opportunity to share…

Mauritius: The Gateway To Africa

Following is an interview with Atul Vashistha, Chairman of Neo Group. Atul is a leading proponent and practitioner of globalization and futurizing enterprises…

Making The World Go Round: Atul Vashistha

According to many online sources, Atul Vashistha is recognized globally as one of the leading experts on globalization and outsourcing. He founded Neo Group…

Nearshore’s 2012 Outlook: Time For The Industry To ‘Stand On Its Own’

With 2012 in full-swing, a critical look at what lies ahead for Nearshoring is in order. With a shaky global economy, and some forecasts calling for a sluggish…

Outlook 2012: The State Of The IT Services And BPO Industry

The emerging trends and areas, pricing models, rising geographies and other significant developments that will unfold in the coming year.… Continue reading Outlook 2012: The State Of The IT Services And BPO Industry

Global Services Trends 2012

Out with the old and in with the new. Well, almost! Global Services Trends 2012 takes a peak at what can be expected in global services and sourcing for the…

Outlook 2012: Understanding The State Of The Industry In The Coming Year

Trends 2012, Demand Outlook, Operating Models, Neo Group Risk Management, Rising Geographies, Wages/ Hiring, M&A, Pricing. Read more…

Neo Group: Brazil IT Will Soon Be Bought

Neo Group founder and chief executive, Atul Vashistha, is well-known and respected in the international sourcing marketplace for his advisory work…

Brazil IT Remains In a Class By Itself: Is That a Good Thing?

Brazil’s ascendancy as a major center for global IT services will be engineered in a uniquely Brazilian way, and should in no way aim to reproduce the model…

9 Global Services Trends For 2012

Out with the old and in with the new — well, almost! We do see ‘retro’ back in fashion in some areas of the outsourcing market when looking ahead to 2012…

Global Supply Risk Management: Monitoring And Managing Global Sourcing & Services Outsourcing Risks

Today, outsourcing has become a mainstay of corporations. It is mainstream, it is global and it is rapidly changing. This dynamic has a huge impact on…

Serious-Minded Leaders With a Mission To Achieve

The 2011 Power 50 ranking highlights the 50 professionals who have played a major role in strengthening business-process outsourcing and IT…

Globalization Today – Powerhouse 25

Thousands of votes were cast for our first annual Powerhouse 25 list. The competition was close with single clicks sometimes separating nominees. And…

Monitoring And Managing Global Sourcing & Services Outsourcing Risks

Today, outsourcing has become a mainstay of corporations. It is mainstream, global and rapidly changing. This dynamic has a huge impact on the…

Monitoring And Managing Global Sourcing & Services Outsourcing Risks

The rise in the use of outsourcing has been dramatic, exponentially raising the potential gains for all stakeholders. But it also has raised risks and brought…

Innovating Services Supply Chain: Rise Of On-demand BPO

It’s been over a decade since corporations started leveraging outsourcing to better manage capacity, costs, quality, risk and speed to market. What…

Latin America Poised To Capitalize On North American Infrastructure Outsourcing

The US outsourcing market for IT infrastructure appears set for strong growth, and Latin American providers are in an ideal position to capture much of this…

Embrace a Continuous Improvement Mind‐Set

Many client organizations undertake global sourcing initiatives without an accurate understanding of the management that will have to be involved for the…

The Need For a Solid Governance Model

When I make presentations at client conferences, I often ask this question: What is the single largest factor contributing to the failure of services globalization…

Assign Best People For Globalization Initiative

Globalization is not about a single action, or even a group of actions. Globalization, when successful, is about an attitude. Yet even when the CEO of a company…

Align Business And Globalization Objectives

I’ve said before that a company that wishes to flourish in today’s global market must adopt a services Globalization strategy. However, not every company is…

Adopting Lifecycle Approach To The Globalization Journey

Services globalization is a journey and not just a destination; it requires management of the entire lifecycle – from the knowledge phase (understanding the…

Embracing Globalization

One underlying fact successful globalizers understand is that services globalization has come a long way from offshore outsourcing and continues to evolve…

Do Communications Right

Communicating effectively with your internal and external stakeholders is an important part of successful globalization initiatives. This is important because…

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