Outsourcing has become a standard and accepted strategy for business leaders today thanks to the acceptance of the notion of “core competence” as the focal point for structuring a business. Many companies now have a mix of relationships with their own internal teams and supplier partners all over the world and striving for excellence in…
Neo Group has been invited to speak at Outsource2LAC, the most prominent Outsourcing and Offshoring forum in Latin America and the Caribbean (LAC), taking place on 11-13 November 2015 in Guadalajara, Mexico. Now in its 5th year, the forum brings together key industry leaders from around the globe, Trade and Investment Promotion Organizations from more…
If your 2016 business plans include any of the following, you will likely be faced with a need to review your portfolio of globalized business services: New business strategies/initiatives Growth/ Expansion/Diversification plans Mergers & Acquisitions New leadership or change in leadership outlook For many organizations already operating in a complex web of global relationships, the…
Neo Group has been invited to speak at the BPO Innovations Conference taking place at Bohemian National Hall in NYC, NY on October 22, 2015. The BPO Innovations Conference, hosted by the Outsourcing Institute, brings together ambitious CEOs, CFOs and decision-makers to explore how innovation – constant, holistic, forward-thinking innovation – can deliver sustained, long-term…
Neo Group has been invited to Keynote at the European Outsourcing Summit (EOS) taking place on 18-20 October 2015 at the Frankfurt Marriott Hotel in Frankfurt, Germany. EOS is part of the IAOP Outsourcing World Summit Conference Series, the world’s best-known and most highly-respected executive conferences and forums on the topic of outsourcing. First launched in 1998,…
Global transition is a key step for many businesses. They are either managing processes for the first time away from headquarters or expanding into new domains. Unless the transition is done well the chances are that the services delivered from the new location will be poor or substandard. A disciplined transition management is critical for…
The transition phase is a pivotal point in the lifecycle of an outsourcing relationship. If the transition fails or falls short of expectations, it can seriously impact the entire value of the buyer’s strategic plan. If the transition is effective, it establishes a strong backbone for continued success of the globalization initiative and overall strategy.…
How do you measure the success of your globalization initiatives? Are your global operations highly productive? Is your globalization program being managed efficiently? Whether your global delivery is an internal function or delivered by a third party provider, having a clear understanding of the current performance of your sourcing program will enable you to develop…
Given the diverse talent, competitive costs and cultural fit available in Latin America, the region is becoming increasingly attractive to U.S. businesses looking for strategic partners for every blend of service, including ITO, BPO and KPO. But understanding the unique opportunities and challenges of each country within the region can be challenging. For an informative…
Outsourcing has long been a key lever in helping organizations be more competitive. Traditionally, this has been accomplished by outsourcing support functions like IT, HR, Procurement, in offshore locations that offer scalability and lower cost. Increasingly, businesses are reshaping their outsourcing strategy to include more revenue focused functions and roles, including digital, analytics and industry…