Outlook 2012: Understanding The State Of The Industry In The Coming Year
Trends 2012, Demand Outlook, Operating Models, Neo Group Risk Management, Rising Geographies, Wages/ Hiring, M&A, Pricing. Read more…
Neo Group: Brazil IT Will Soon Be Bought
Neo Group founder and chief executive, Atul Vashistha, is well-known and respected in the international sourcing marketplace for his advisory work with Neo as well as his books and additional roles with the IAOP and US government. He attended the recent Brasscom Global IT Forum in São Paulo, so IT Decisions asked him for some…
Brazil IT Remains In a Class By Itself: Is That a Good Thing?
Brazil’s ascendancy as a major center for global IT services will be engineered in a uniquely Brazilian way, and should in no way aim to reproduce the model crafted by India over the last twenty years, concluded a ‘super panel’ of global outsourcing experts at last week’s Brasscom Global IT Forum in Sao Paulo. Brasscom…
9 Global Services Trends For 2012
Out with the old and in with the new — well, almost! We do see ‘retro’ back in fashion in some areas of the outsourcing market when looking ahead to 2012. What follows are nine key trends that CIOs can expect in the coming year in terms of outsourcing and global services. 1. Demand outlook…
Global Supply Risk Management: Monitoring And Managing Global Sourcing & Services Outsourcing Risks
Today, outsourcing has become a mainstay of corporations. It is mainstream, it is global and it is rapidly changing. This dynamic has a huge impact on the competitiveness of global corporations. Yet, global sourcing is not what it was even a few years ago. Its complexity has risen manifold. This rise in use of outsourcing…
Serious-Minded Leaders With a Mission To Achieve
The 2011 Power 50 ranking highlights the 50 professionals who have played a major role in strengthening business-process outsourcing and IT services in the Americas, developing new business, increasing the region’s competitiveness, setting the highest standards for service delivery — and ultimately improving the lives of their employees. Executives on the list – foremost –…
Globalization Today – Powerhouse 25
Thousands of votes were cast for our first annual Powerhouse 25 list. The competition was close with single clicks sometimes separating nominees. And Globalization Today’s panel weighed in with their expert knowledge. The Powerhouse 25 is an interesting mix of outsourcing customers, service providers, advisors and academia from around the globe from heads of their…
Monitoring And Managing Global Sourcing & Services Outsourcing Risks
Today, outsourcing has become a mainstay of corporations. It is mainstream, global and rapidly changing. This dynamic has a huge impact on the competitiveness of global corporations. Yet, global sourcing is not what it was even a few years ago. Its complexity has risen manifold. It embraces multiple locations and multiple processes as companies seek…
Monitoring And Managing Global Sourcing & Services Outsourcing Risks
The rise in the use of outsourcing has been dramatic, exponentially raising the potential gains for all stakeholders. But it also has raised risks and brought on newer, and varied, risks, which can be difficult to fully identify and assess. Still, the higher risks are no reason for companies to turn the clock back on…
Innovating Services Supply Chain: Rise Of On-demand BPO
It’s been over a decade since corporations started leveraging outsourcing to better manage capacity, costs, quality, risk and speed to market. What started as giving mundane tasks to an external supplier locally has evolved to partners in far flung locations such as India and China running key processes. Initially only large corporations such as American…