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Globalization Psychology 1: Outsourcing & The Lottery

08-17-2012|Articles

08-17-2012

Many of us are sometimes reluctant to make what look like simple switching choices. Returning from a brief stop at London’s Olympic Games this week (no I didn’t run, jump, [...]

Don’t Close The Borders

04-15-2012|Articles

04-15-2012

As Americans struggle to figure out how to stimulate the economy, we are seeing a rising sentiment against outsourcing. So, I wanted to take this opportunity to share my thoughts, [...]

9 Global Services Trends For 2012

11-02-2011|Articles

11-02-2011

Out with the old and in with the new — well, almost! We do see 'retro' back in fashion in some areas of the outsourcing market when looking ahead to [...]

Global Supply Risk Management: Monitoring And Managing Global Sourcing & Services Outsourcing Risks

10-31-2011|Articles

10-31-2011

Today, outsourcing has become a mainstay of corporations. It is mainstream, it is global and it is rapidly changing. This dynamic has a huge impact on the competitiveness of global [...]

Innovating Services Supply Chain: Rise Of On-demand BPO

08-16-2011|Articles

08-16-2011

It’s been over a decade since corporations started leveraging outsourcing to better manage capacity, costs, quality, risk and speed to market. What started as giving mundane tasks to an external [...]

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