Analyst – Governance Services

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This role will be responsible for Analysis in the areas of Governance Services – Contract Management, Financial Management, Performance Management & Risk Analysis and reporting using data from our Client’s vendors, part of which is updated on Sirion software.

Ideally we prefer persons with experience in Sirion and preferably with experience in contract management; but are open to people with experience in other similar Governance tools.


  1. Use Sirion software to generate reports and provide analysis
  2. Contract Analysis skills preferred
  3. Work with service providers to get accurate and timely data for the reports
  4. Data management of data obtained from various service providers
  5. Analyze and help provide consolidated reports on the client’s data
  6. Prepare reports based on program requirement under the guidance of Lead Analysts
  7. Help create performance analysis for every service provided to measure performance metrics
  8. Help provide continuous improvement ideas based on current service metrics
  9. Document and work with stakeholders including the IT team for Enlighta (Product) support and enhancements

Skills and Competence:


  • MBA or relevant master’s graduation from reputed management institutes with strong academic record.
  • Bachelors degree with relevant experience will also be considered

Job Knowledge & Skills

  • 1-3 years of experience in outsourcing industry (IT, ITeS) with experience in working in any area of Governance Services
  • Contract Analysis skills
  • Client interaction skills
  • Excellent knowledge of Excel
  • Team management and excellent people skills
  • Good knowledge of IT/BPO industry knowledge.


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